Second customer story: Australian operation of a global travel management company

Posted by Kurt Knackstedt

Profile: 200,000 transactions per year, using Troovo to process transaction fees, eligible commissions and collection of benchmark data.

Previous operating margin: 3%.

Revenue left on the table due to inefficiencies in identifying and collecting eligible fees and commissions: $600,000.

Value of increased productivity through virtualising processes rather than using manual effort:  $300,000.

New operating margin: 11%.

“Troovo has been a huge success. Absolutely huge.” – Manager, Operational Solutions